Last updated: June 2026. JellyTide is backed by a 60-day money-back guarantee so you can try it with confidence.
60-Day Money-Back Guarantee
Every JellyTide order is backed by an ironclad 60-day money-back guarantee, measured from the date of purchase. If you don't experience the results you hoped for, or aren't satisfied for any reason, contact our customer support team within 60 days for a refund. You may return empty bottles and still receive a refund.
How to Request a Refund
Contact the order support team using the details provided with your order confirmation, or email support@jellytiides.com. We recommend confirming your specific refund window start date in writing at the time of purchase.
What to Include
- Your order number
- The email used at checkout
- A brief note that you'd like a refund
Processing Time
Once approved, refunds are typically returned to your original payment method within 5–10 business days.
Questions
Email support@jellytiides.com or visit our contact page.